Troubleshooting

This session will focus on basic troubleshooting for your desktop computer and laptop The guidelines for using WCPS laptops will be reviewed and discussed. The Acceptable Use Policy for hardware and software use will be discussed. Common helpdesk calls will be shared. Parts of the computer will be reviiewed. The Novell login will be addressed as to how and when to use workstation only. Access to wireless will be shared. The importance of security updating will be shared. Applications in the Novell Login Window will be reviewed and policies will be addressed.

This will focus on: Standard 1 - Technology Systems: develop foundations in the understanding and uses of technology systems.

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